Page 25 - Westchester County Economic Development Guide 2013

‘‘Develop a business plan
that is clear and can be
executed flawlessly. ‘‘
John M. Tolomer
President & CEO
The Westchester Bank: A state-chartered, FDIC-insured
community bank targeting small to mid-sized businesses
in Westchester County and the New York Metropolitan
area. With its flagship office in Yonkers, the bank opened
in 2008 and is one of the nation’s fastest-growing
community banks. TWB’s third branch opened in
Thornwood in October 2012.
MOST VALUABLE RESOURCES: “TWB is very fortunate to have
recruited experienced bankers that are highly motivated to execute the
TWB strategy of ‘Business Banking Made Personal.’”
LESSONS LEARNED: “The biggest challenge was debunking the
myth that small banks lack the ability to offer the same products and
services and compete with the largest financial institutions in the world.
Our advertising, the team members’ ability to deliver world-class service
to our customers everyday and the word-of-mouth of our customers have
enabled us to overcome this challenge.”
FINANCE
SECRET TO SUCCESS: “We have a highly
motivated team of professionals that executes our model of
providing all of the products and services that satisfy our
customers’ needs, and combine that with an unparalleled
level of personal service that they will not find at any other
financial institutions. TWB focuses on what we can do for
the customer and communicates business solutions rather
than focusing on what we cannot do.”
REWARDING MOMENT: “As a de novo bank, our
first rewarding moment was attaining profitability two
years in advance of the bank’s most aggressive projections.
The trajectory of our growth and the quality of our clients
is a continuing source of pride.”
WHAT’S NEXT: “We anticipate opening a new
branch every year for the next four years. We will continue
to be a meaningful member of the fabric of the business
community in Westchester.”
www.thewestchesterbank.com
Rooted In
Success
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